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A Day in the Life: How to use your concierge service

Published on January 12, 2018 by Rebecca Hinshelwood

concierge service at serviced apartmentsOne major impact of a stay away from home, whether for business or leisure, is the change in amenities and services that you experience. When you are without the personalised solutions and local knowledge that you enjoy within your own home, a stay away can feel stressful and be taxing. Especially when travelling as a family, your trip can be changed for the better should you benefit from knowledge and access to services that would otherwise be time-consuming and unreliable. A lifestyle concierge service is the evolution of the traditional concierge and could just be the solution to all your travel worries; but what exactly is a lifestyle concierge?

A Lifestyle Concierge

In the traditional sense, a concierge is a member of the hotel staff who will undertake simple tasks similar to a receptionist. The modern-day concierge or a lifestyle concierge, on the other hand, offers a very personal service around your lifestyle. From managing your diary to getting you exclusive access to sold-out shows and overbooked restaurants, a lifestyle concierge service is the answer to helping you balance your professional and personal life, especially in a new city. So, just how often could the need for this service come up? Well, quite a lot as it turns out…


After a long journey the day before, you long for a hearty breakfast but have zero energy. Where some serviced apartments have access to hotel kitchens for a straightforward room service experience, for others your concierge can source a local eatery who can deliver any meal from breakfast to dinner. So when exhaustion prevents you from knocking up a full English, your concierge service can arrange for one to be brought to you and you’ll be set up nicely for the day ahead.


Travelling with children can be challenging when they are used to their own familiar schedule of day to day activities. With local knowledge and contacts, a concierge service can arrange the ideal activities for the kids. From workshops at the Science Museum to local sports activities, your family can make the most of a vast range of culture and leisure activities during your London stay as if you were locals.


A popular London afternoon is spent at lunch followed by a matinee. But without having to spend hours trawling the internet for the best restaurants and their locations, how do you ensure that your lunch is a great dining experience whilst being in good proximity to your matinee show? And which shows have a matinee on which days? Which show has the best reviews? Your concierge service can make all of these worries disappear by using their knowledge to take it all out of your hands.


For a short visit especially, it can be hard to schedule the time to visit the vast array of amazing shops in the Mayfair area. So, a personal shopping service arranged by your concierge is the answer. You’ll be sure to find the perfect garment by which to remember your London visit.


Time for dinner, which you’d like to enjoy away from the kids! Not only can your restaurant be sourced and booked through your concierge service, but an experienced and qualified nanny can be provided to accommodate your childcare needs. There’s no need for concerns over the care of your children when you can be confident that the correct checks have taken place on your behalf.


You realise that you forgot to get a gift for a client, or even worse for Great Aunt Maud! A 24-hour concierge can be contacted at any time to request help with arrangements. An appropriate gift can be sourced, bought and even delivered on your behalf. This way you can avoid causing any offence by your trip away!


Combining a business and family trip is more manageable when staying in a serviced apartment as a business concierge can facilitate your international business call at any time, or even arrange for full PA support in a temporary capacity.

One of the reasons that you chose to stay in a serviced apartment was to be part of the city that you are visiting; to have access to and experience of the culture and lifestyle of the place. A lifestyle concierge service extends this experience by adding local knowledge and contacts to the mix. And when the service is available 24-hours a day, your trip becomes both authentic and stress-free.

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